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FAQ

2021-12-09

Q: Which countries your equipment have been exported to?
A: Chad, Outer Mongolia, New Zealand, Uzbekistan, Kyrgyzstan, India, Kenya, Tanzania, Ethiopia, Russia, Pakistan, Myanmar, Thailand, Philippines, Malaysia, etc.

Q: What’s the oil consumption for one-ton hot mixed finished products?
A: 5.5-7 kg

Q: How many workers are needed to operate one set of asphalt plants?
A:Generally 5-6 people in total, including 2 operators, 1-2 mechanics, 1-2 electricians

Q:How many days are used for the installation of one set asphalt plant?
A:According to the different equipment models and the skill level of the site people, generally continuous drum asphalt mixing plant takes10-15 days, intermittent asphalt mixing plant 20-40 days.

Q:Do you provide overseas erection and training services?
A:Without the impact of Covid-19, we can send experienced engineers to guide the installation and commissioning and provide corresponding training services.
When people cannot be dispatched due to the impact of the epidemic, remote guidance will be conducted through the Internet.

Q:How long is the delivery time?
A:30-45 days, according to a different configuration. We promise to deliver on time.

Q:How to go to your asphalt plant factory easily?
A:Our city has an airport. If by air, you can fly from Guangzhou/Beijing/Shanghai no more than 2 hours. Also, you can fly to Zhengzhou, we send the car to pick you up there.

Q:Can I visit your factory?
A:Of course. We warmly welcome you to visit our factory. And we provide you with great services like airport pick up, hotel booking, etc.

Q:How long is the warranty of your asphalt plant?
A:12 months

Q:What payment terms do you accept?
A:We accept T/T, L/C, D/A, D/P,

Q:What does your asphalt mixing plant model mean?
A:For example, YL1000, YL is the abbreviation of Yalong, and 1000 means the production capacity is 1000kg/batch. Under standard conditions, a loop of 45s is 80t/h. CA60, CA means a continuous asphalt mixing plant, 60 means the production capacity is 60t/h.

Q:How far is the service life of your asphalt mixing plant?
A:In general, the service life of an intermittent asphalt mixing plant is more than 15 years, and the service life of a continuous (drum type) asphalt mixing plant is more than 10 years.

Q:How far is the quality guarantee period of your asphalt mixing plant?
A:The shelf life of our asphalt mixing plant is 15 months. During the shelf life, except for the components in our easy-to-wear list, we will be responsible for the quality of the rests.

Q:How about the supply of spare parts in your company?
A:We will provide users with some wearing parts for free, and users can purchase more wearing parts and the entire asphalt mixing plant. During the entire service life of the asphalt mixing plant, we will supply spare parts for users.

Q:How about your company’s after-sales service?
A:Our company has a comprehensive after-sales service system, equipped with professional after-sales service departments and technical personnel.

Without the impact of Covid-19, we could send professional and technical personnel to the user’s project work site to guide the installation work, debug the plant and train the buyer’s operators.
Provide users with technical support services throughout the life of the asphalt mixing plant. When people cannot be dispatched due to the impact of the epidemic, remote guidance will be conducted through the Internet.