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Service

2021-12-09

Shipping Package

Container or bulk transportation

Technical Support

Provide users with services such as remote updating and remote maintenance of system software for free;
Provide technical knowledge strengthen and updating training services for users’ technicians and operators;
Dispatch professional engineers to install and debug equipment on site;
Give a reply within 2 hours after receiving the user’s call;
Keep calling visits to users every month;
Provide remote diagnosis of user plant once every year for free;
Invite users to the company headquarters for learning and training.

Accessory Service

Established a huge parts library to provide users with original system parts and consumables for over 10 years;
Established spare parts serial number and spare parts tracking service management system, all spare parts adopt international metric system measurement standards